Shipping policy

Shipping Policy

Thank you for shopping with OwnVibe. We are committed to delivering your order safely and on time. Please read our shipping policy below for complete details regarding order processing, shipping, and delivery.

1. Shipping Methods Available

We currently offer the following shipping options:

  • Standard Shipping — (Shipping Cost)
  • Express Shipping (if applicable) — (Shipping Cost)

Shipping charges will be displayed at checkout before completing your purchase.

2. Order Processing Time

All orders are processed within 2-5 business days after the order is placed.

Please note:

  • Orders are not processed on Sundays or public holidays.
  • During high-demand periods, processing times may be slightly longer.

Once your order is processed and shipped, you will receive a confirmation email with tracking details.

3. Delivery Time frames

Estimated delivery times:

  • Domestic Orders: (4-8 Business Days)
  • Remote Areas: Delivery may take additional time depending on location.

Please note that delivery times are estimates and may vary due to courier delays, weather conditions, holidays, or other unforeseen circumstances.

4. Tracking Information

Once your order has been shipped, you will receive a tracking number via email.

You can use the tracking information to monitor your shipment status in real time.

If you do not receive tracking details within 3 business days after placing your order, please contact us at: hello@ownvibe.in

5. Delivery Issues & Delays

While we work hard to ensure timely deliveries, certain delays may occur due to:

  • Courier service disruptions
  • Weather conditions
  • Incorrect shipping information provided by the customer
  • High order volumes during sales or holidays

If your package is significantly delayed, lost, or marked as delivered but not received, please contact us at: hello@ownvibe.in

We will do our best to assist you and coordinate with the shipping carrier to resolve the issue.

Incorrect Address Responsibility

Please ensure that your shipping address is entered correctly at checkout.

OwnVibe is not responsible for orders shipped to incorrectly entered addresses provided by customers.

Contact Us

For any shipping-related questions or support, feel free to contact us at:

Email: hello@ownvibe.in